Things To Consider

For the first time in our companies history we are excited to show our true size and capabilities!  Through this new website you will discover that we are The Complete Office Solution. Though each store operates independently we use our combined buying power to give the best prices and outstanding service.  Continue to talk to the customer service person you love or utilize our online ordering site, whatever is convenient for you.  Order how you choose and we are here to help when you need us!

In today's competitive market, it is crucial that we show our strengths which include our size (buying power),the area we cover (regional and national), and all the benefits we offer.  We are a growing force in our industry and we are excited for YOU to be part of our growth.  Keep checking back for updates on how we are growing and to hear of the latest news.

Be sure to check back,  we have more web store enhancements coming soon!

We are the Complete Office Solution!

What sets us apart?  When you look at what we do for our customers on a daily basis.  It makes you think...' I would love doing business with me.'  

Here are some things we do everyday, For FREE!

 -We delivery to your business everyday with no minimum orders. 

-We have a huge inventory and offer same day delivery for emergency orders to our existing customers within 30 miles of our location.

-We have dedicated personnel to help answer any questions or find any product you need.

-We offer Hassle Free Returns.

-We take back used toner to be recycled.

Let's be honest, the office supply/office furniture industry can be pretty competitive at times.   Of course we are price competitive and have any technology based solution you could possibly need, so besides that, what is the main factor that truly sets us apart?  .... Customer Service

Customer Service can be roughly compared to saving money in a retirement account.  You don't see its full value until you need it.  If you did not have a retirement account, you would be in a pickle when it came time to cash out.  The same concept is relevant here. If you don't have customer service when it matters, what will you do?  Now, I understand we are not saving lives. 

However, businesses do need to operate efficiently and deadlines and/or problems are very real.  When the business falters, we are all effected. What is it worth to you to get customer service when you need it most?  

We care about our customers and many times we go above and beyond to help customers when they most need it.   When you need our help, we are there.  

We give it freely, everyday.  This is why our customers remain loyal.

We truly do care. That is the difference.

Sometimes a price can be attractive... but it is always smart to "Look under the hood".   It is important to consider the material and parts from which a product is made?  Here are some simple questions to consider.

Casegoods (Desk, Credenzas, Bookcases, Etc) 

Surface Options:

High Pressure Laminate (HPL), Low Pressure Laminate (LPL), or Wood Veneer

Wood veneer is beautiful but is not practical for some work environments.  It is not as durable and is more expensive. High Pressure Laminate is on the majority of casegoods we send out.  It is durable and maintains is quality for a long time. Learn more about the differences in laminate.

File Cabinets:

There are some inexpensive cabinets out there that may show the same dimensions as far as overall width and height, but there are most definitely differences.  Some do not extend fully, do not have high sides, do not have a lock, or have cheap drawer rails.  Full extension drawers are important for the convenience of accessing files located at the rear of your file drawer, high sides are important so you can hang files to avoid purchasing and inserting a frame for hanging file folders, and rails are important because they need to hold up against the rigors of everyday use and ease of sliding of your drawers from the closed to open position.  We usually recommend HON for quality and their limited lifetime warranty on parts. 

Task Chairs:

There are many chairs on the market to choose from.  Some things to consider when looking at task chairs.  Does the manufacturer warrant against part defects and for how long?  What is the weight capacity?  If users weight exceed the capacity then look into a bariatric options, it is not worth risking injury.  Does the chair have ergonomic options? Consider the body types of employees and consider the more ergonomic features the chair possesses, the employee will be able to make adjustments to the seat and back to their body type.   

Panel Systems:

There are many components that make up a panel system unit.  When planning, designing, and installing a panel job, it is very important that you are using someone with experience.  There are many factors that can go wrong with poor planning and an inexperienced installation crew.  We only offer brands that have be tested in field and offer the quality that matches the standards we demand.  AllSteal is the brand we use most.  They offer a solid constructed panels with many options for panel types (stackable or solid) , surface options, storage options, fabric and paint options.  AllSteal is an established company and offers a relatively quick delivery time and maintain their fabric and color selections, allowing customers the ability to add to their system at a later date and match pre-existing furniture.   If you have a need we can offer a solution..... We are there from concept to completion.

Take control of your purchases!  Many organizations don't realize that they have the ability to take control of who orders and monitor every office supply order that is placed. 

Let me create a hypothetical scenario...

Company ABC orders online and has three departments, each having an order placer with their own log in.   As a manager you have noticed that office supply spend is higher than normal.  

Easy Solution:

1) We can create a manager over each user and have all ordering sent the department manager for approval before it is processed

2) We can create a manager over each department user, have the manager review and approve the order, then the order will go to purchasing for final approval

3) We could use Solution 1 or 2 accompanied with customized reporting that managers analyze departmental spend.

You can create as many tiers to an approval chain as necessary.   

We look at the problem and implement solutions.  Every customer has different needs, and we present options to satisfy all needs.

When it comes to fabric, it is important to choose one that is not only based on aesthetics, but the environment in which it will function.   When ordering a product direct form the manufacturer you will have options (..but it takes 4-6 weeks depending on the brand).  The fabric you choose will effect the price of the chair and ultimately that fabric needs to be durable which will ensure longevity of its overall appearance.

Questions:

Where is it going?  Office, Patient Room, Lobby, Task Seating

What environment?  Healthcare or Office

What is your price limits?(Example. Do to a tight budget, I need to stay under a grade 4 fabric.)

What type of material?  Leather, Fabric, or Vinyl.

Once we have a basic idea of what you are looking for, we can offer the solution you need. For example, typically in a healthcare environment you would choose a material that is highly durable, easy to clean, stain resistant, and has antimicrobial components built in.  Within a healthcare environment you must consider the clientele and the frequency of use.  

If you need to buy seating... consider the material.   

I started out early in my career delivering office supplies, installing furniture, and then venturing into sales, so I have been in many offices.   I would often wonder why people held on to furniture for twenty to forty years!  I understand the mentality , 'If it is still usable then why would I get rid of it.'  But... when your chairs fabric is faded and worn and your desk is chipped and has a light oak finish or a beautiful lime color that resembles furniture from the 1970's, then i am not judging ... but kindly recommending.... it may be time to let go.

Furniture to me, makes long lasting first impressions.  One can compare the same concept to what you would wear to a job interview or a first date.  What you "wear" is a direct reflection of who you are and the business you offer. 

I am not saying you need a "Cadillac" for a desk.  There are plenty reasonably priced office casegoods and seating that would not only give you that revitalized look, but also create long lasting impression.

Here is a little food for thought........Who would you do business with?